Samuel Han

+1 (202) 981 3384 · sungsoo.han95@gmail.com · Englewood, New Jersey, U.S.A.

Self-motivated worker who is driven by process improvement and results-driven settings. Highly skilled in initiating, designing, planning, executing, monitoring and completing projects on time and within budget. Experienced in software development projects that provides an advantage in finding solutions to problems and determining modifications for optimal delivery of projects.


Experience

Technical Business Analyst (Product Owner)

· Polestar · Mahwah, NJ

• Led UI/UX and Software Engineering using Agile to develop software solutions across the Customer Acquisitions and Services, working with internal stakeholders and customers to incorporate feedback in development.
• Prioritized Product Roadmap with developers, aligning the product vision with the market needs and business strategy.
• Performed user testing and feedback sessions on Test Drive Portal, polestar.com, Activix, Visitor Moments, Swoogo and Space Portal to validate and improve the usability and functionality of digital solutions to prospective buyers.
• Conducted market research and data analysis to identify new opportunities and trends for digital transformation in the automotive industry.

April 2023 - Present

Frontend Developer

· Cigna · Santa Monica, CA

• Defined 10+ tasks & escalated unclear expectations with stakeholders.
• Led discussions with key stakeholders over product backlog requirements.
• Directed over 3+ cross-functional teams across multiple micro-frontend projects.

Sept 2022 - April 2023

Frontend Technologist

· BNY Mellon · New York, NY

• Developed and led SDLC plan in developing UI/UX modules that grew company revenue by 80%.
• Prioritized Product Roadmap with developers aligning product vision with the market needs and business strategy. Owned user tasks and reached goal 1 month before forecast.
• Evangelized the Agile mindset by partnering with team members in keeping the system design.

May 2022 - Sept 2022

Frontend Developer

· The Hartford · Remote

• Created and led code review sessions that better services developers in finding solutions which resulted in no defects in over 80% of merge requests.
• Increased unit testing coverage to 100% in 3 months, by writing unit tests with code merge.
• Optimized number of weekly defects from six to one, by streamlining technical analysis process.

Nov 2021 - May 2022

Digital Content Manager

· LG Household & Healthcare · New York, NY

• Created 6+ campaigns working with 4+ cross-functional teams to implement key objectives.
• Managed content using CMS - Umbraco/Magnolia.
• Increased sales user flow that contributed to sales over $5 million by restructuring campaigns in application.

Feb 2021 - Nov 2021

Frontend Developer

· Mantech International, Inc · Owning Mills, MD

• Developed the EQRS(End Stage Renal Disease Quality Reporting System) app that increased the CMS customer base by +15,000 people.
• Implemented unit testing using Jest, which increased all module code coverage to a baseline of 85%.
• Communicated & developed stakeholder defined tasks/milestones.
• Increased server query response time by 15% by restructuring API.

Dec 2019 - Feb 2021

Media Coordinator

· Seoul Broadcasting System, Inc · Washington, DC

• Managed project budgets and timelines by ensuring quarterly reports are delivered on time, in-scope and on budget.
• Led presentations and communicated project strategies, statuses, risks and key decisions within project teams, stakeholder meetings, and with Senior Management on a regular basis.
• Identified, researched, analyzed, managed risks and interdependencies within multiple large projects and formulated plausible solutions and contingency plans in consultation with stakeholder as necessary.

June 2018 - Nov 2019

Education

· Grinnell College

Bachelor of Arts (B.A.) | Political Science & Music
2013 - 2017

· Scrum Alliance

Certified ScrumMaster® (CSM®)
ONLINE

· Thinkful

Technical Project Management
ONLINE

Skills

Spoken & Written Languages
  • English - Native Fluency
  • Korean - Native Fluency


Programming Languages & Tools